Custom AI CRMs for peptide brands, clinics and telehealth
We build the system your business runs on.
One custom CRM for your leads, customers, bookings and follow-up. Designed around how your team already works, with AI built in and compliance considered from day one.
- Built around your workflow
- HIPAA-ready for clinics and telehealth
- Starts with an audit
The audit
Every build starts here.Three questions, then your time.
Tell us who you are, where the business stands and what is holding it back. Then choose a time. We come to the audit prepared with your answers.
- 01ApplyYour contact details, your revenue and the bottleneck to solve first. Business details only.
- 02BookThe calendar opens as soon as you finish. Pick your audit time on the spot.
- 03The auditWe map how the business runs today and lay out the system we would build.
Business details only. Your application is stored privately and only our team reads it. If it fits, you can book a time with Cal.com right here.
Where it starts
Your business has grown.Your tools haven’t kept up.
Most businesses we meet run on a patchwork: a store or EHR, a few spreadsheets, a shared inbox and a separate affiliate tool. Each one works on its own. Together, they leave gaps.
Six tools. Nothing connected, so people copy, chase and remember.
- StoreOrders only
- Affiliate toolPayouts on their own
- InboxReplies wait
- PhoneMissed calls
- EHRRecords in a silo
- SpreadsheetCopied by hand
Peptide brands
Orders in one tool, affiliates in another.
Orders, stock and payouts in one view.
Medical clinics
Inquiries on the phone, patients in the EHR.
Every inquiry tracked from first call to treatment plan.
Telehealth
Intake in a form, renewals on a reminder.
Intake, visits and renewals in one flow.
It starts with an audit of how you run today.
Inside the CRM
Everything in one place.With an assistant that does the legwork.
A working demo with sample data. Pick your business, then chat with the agent, ask the assistant, clear a task or click through the CRM.
Good morning, Jordan.
I’m your CRM assistant. I keep an eye on orders, stock, affiliates and customers. Tell me what you’re working on and I’ll draft the next move.
I always draft. You decide what goes out.
Demo with sample data. No real customers, orders or patients. Every CRM we build is designed around the business it serves.
We map out your version during the audit.
Services
What we build for you.One system, every moving part.
Custom AI CRM
Orders, customers, patients and follow-up in one system, designed around how your team works rather than the other way round.
AI agent and assistant
An agent that answers customers in your voice, and an assistant that drafts the next move for your team. You approve what goes out.
Affiliate and inventory tracking
Payouts, deal windows, processor fees and stock forecasts, in numbers you can make decisions with.
AI ads
Paid campaigns written, tested and refined with AI, and run by our ads team. Every lead and order lands in your CRM, so you can see which ads bring in real customers.
Integrations and migration
We connect your store, EHR, payments and phone, and move your existing data over so nothing starts from zero.
Compliance setup
HIPAA-ready records and access logs for clinics and telehealth, and wording checks on every peptide listing.
We’ll tell you which of these you need on the audit.
Why custom
Built for your business,not for every business.
Large medical platforms
A monthly bill for features you never use, and workflows you bend to fit.
All-in-one CRMs
Generic templates and paid add-ons, with nothing designed for your industry.
Spreadsheets
Easy to start, hard to grow with, and nothing connects to anything else.
Hyperix
Designed around your workflow, connected to the tools you keep, with AI and compliance built in.
See what yours would look like.
Reviews
Trusted by health businesses.From peptide brands to local medical clinics.
Trusted by 200+ local medical clinics and peptide brands.
Ascend Bio LabsPeptide brand
BioMod PeptidesPeptide brand
Zova LabsPeptide brand
Who we are
The people behind your build.Founder-led, with an industry partner.
You work with us directly, from the first audit to launch and beyond.
Founder
Henry Nguyen
I founded Hyperix to give peptide brands, clinics and telehealth teams one system built around how they actually run, instead of a stack of tools that were never made for them. Before Hyperix, I led a voice AI team at Alignerr (Labelbox) and helped a peptide brand set up its store, tracking and affiliate program before it was acquired. Today I set the direction for every engagement and lead each client relationship myself, from the first audit through launch.
- Founder, Hyperix
- Former voice AI team lead, Alignerr
Partner
Tim Chao
I studied neuroscience to understand how people think and decide. When ChatGPT launched, I went all in on putting AI to work inside real businesses: finding where they lose time and money, then deploying systems that win it back. That work became Regenix, an AI agency for regenerative medicine, peptide and stem cell businesses, and an AI ads agency. At Hyperix I mentor the team and lead our AI ads service, so the system we build for you has the right customers coming into it.
- Founder, Regenix
- Leads Hyperix AI ads
Meet us on your audit call.
Questions
Straight answers.Before you book.
The questions owners ask us most. Anything else, bring it to your audit call.
It starts with ten short questions.
What is an AI CRM?
A CRM keeps track of your customers, orders and conversations. Ours are built around your business, with AI that handles routine messages, keeps records current and points out what needs your attention.
Why custom instead of off-the-shelf?
Off-the-shelf platforms are built for every business, so you pay for features you don’t use and adjust your work to fit them. We build around how you already operate and connect the tools worth keeping.
Do we have to replace our current software?
No. We connect what works, such as your store, payments, phone system or EHR, and replace what doesn’t.
Is it HIPAA compliant?
For clinics and telehealth, we build to HIPAA requirements: role-based access, audit logs, encrypted records and a signed business associate agreement.
Does the AI give medical advice?
Never. Clinical and dosing questions go to your licensed team, with the full conversation attached.
How does it start?
With an audit. We look at how your business runs today and show you what we would build, before you commit to anything.
What does it cost?
It depends on what we build. After the audit, you receive a clear proposal with scope and price.
Your business deserves a systembuilt around it.
Book your auditTen business questions. No patient details.